An independent inquiry into work & AI
FUTURE OFKNOWLEDGE WORK

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Themes organize questions without prescribing a final theory. Follow a thread that matches a problem you already have.

FFoundationsWhat is knowledge work, and what makes it good?

Published

F1What are we doing when we do knowledge work?Published

Backlog

F2What makes knowledge work good?BacklogF3What is the relationship between information, knowledge, and work products?Backlog
IInquiry and judgmentHow do we find questions, develop understanding, and make choices?

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I1How do we discover the question worth asking?BacklogI2How do we develop explanations and create alternatives?BacklogI3How do we decide when evidence cannot settle the answer?Backlog
AAgency and collaborationWhat changes when an agent can pursue an assignment?

Drafting

A2What makes work delegable?Drafting

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A1What changes when AI can pursue an assignment?BacklogA3How should people and agents share the work?Backlog
KContext and accumulated knowledgeWhat must be available and preserved for good work to continue?

Drafting

K2What should survive after the conversation ends?Drafting

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K1What does an agent need to know?BacklogK3How does shared knowledge remain useful as things change?Backlog
EEvaluation and trustWhat evidence should make us accept, revise, or reject work?

Drafting

E1How do we evaluate work without one correct answer?Drafting

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E2What does evidence actually establish?BacklogE3When is independent action justified?Backlog
OOrganization and systemsHow do surrounding processes and relationships affect the work?

Drafting

O1What does systems thinking help us see—and what does it miss?Drafting

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O2How do we learn from outcomes that arrive late or have many causes?BacklogO3What changes when several people and agents work together?Backlog
PPractice and adoptionHow can people apply and improve the approach?

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P1What is the smallest useful practice someone can adopt?BacklogP2When does structure help, and when does it become bureaucracy?BacklogP3What would make this an approach that others can learn and improve?Backlog